Frequently Asked Questions

  • NWKC was started by two friends with previous professional experience in cabinet installation and refinishing. Maybe like you we became frustrated with the increased cost of everything coming out of 2020, and even worse was the difficulty finding local professionals who would return your phone call. Here at NWKC we believe that buying cabinets is a big purchase, and should be met with the full support and attention you deserve, accompanied by competitive pricing to make the process as easy as possible. Why compromise in these areas when you don’t have to? At NWKC you will get the style you want, service you deserve, at a price you can afford.

  • Timelines can vary significantly by manufacturer, options selected, and current market circumstances. For most products the time from order to delivery is about 2 weeks for semi-custom, and 8 weeks for full custom.

    (Updated Jan 2024)

  • Prices will change based on construction materials, finishes, door styles, special features, and quantity of boxes. We are here to help you select the best combination of these items to better suit your budget.

  • We operate essentially as a custom cabinet broker, working as an intermediary between you and several different American cabinet manufacturers within our network. This allows us to help you find a product that is the best fit for your current needs and budget. Also, by not having a storefront we are able to extend to our customers the savings of not having a big overhead like the big box stores.

  • Yes! We work with homeowners as well as industry professionals.

  • Yes we do! Our contractor program offers several benefits including special pricing and support, to help contractors win more bids and spend less time facilitating the cabinet design/purchase process.

  • Not at this time, however we can give recommendations and/or provide support on how to interview and select a qualified professional in your area.

  • As former builders ourselves, we know how doing work on your own home can be a rewarding and great money-saving solution. However, an improper installation could cost you in the long run and potentially compromise your warranty from the manufacturer. Anyone considering this method should consider their individual experience and confidence level. Our team is able to help you with questions to determine this, as well as give recommendations for finding a license professional in your area.

  • Hinges and drawer glides are included in the standard spec of a cabinet, however options like ‘soft-close’ hinges and ball-bearing drawer glides are offered as an optional upgrade. Items like knobs/pulls can be purchased at special discount pricing through NWKC for an additional charge.

  • Generally the answer is "no", but it depends on timing. If the item(s) you need to change have not been released to the shop, then we may be able to change it. After manufacturing has begun there will be a fee for making the change. The fee can quickly become equivalent to the price of another cabinet.

  • Yes, NWKC is here to help regardless of the project size.

  • No, each cabinet is made-to-order based on your custom specifications. This is why we encourage you to carefully consider all design specifications, quotes, and processes. With that said we are always available and willing to answer any questions or concerns along the way so you are confident with your selections before the order is placed.

  • Yes, NWKC is here to help our customers with documenting and submitting claims if needed, as they arise. It is of utmost importance to reach out to us as soon as you identify a problem at support@nwkitchencabinets.com.